Pomio CRM supports two-factor authentication with an authenticator app on personal accounts, alongside email invites, self-reset password, role permissions, account block/restore, and an audit log.
Why buyers ask this
Sales and operations teams store leads, companies, and deal context in the CRM. If a password leaks, an attacker can read or change that data. MFA is the practical next control after a strong password.
What MFA means in a CRM
After the user enters their password, Pomio CRM can require a time-based code from an authenticator app. That second factor is something the user has on their phone or security device, not only something they know.
How Pomio CRM approaches 2FA
Pomio CRM offers authenticator-based two-factor authentication on personal accounts. Users can also self-reset their password. Admins invite people by email and assign role permissions (own, team, or organisation scope).
MFA and account lifecycle
When someone leaves or a login looks wrong, admins can block an account and restore it later. The audit log records security-relevant actions so the tenant can review who changed what.
Who needs MFA most
Any team with shared customer data benefits: agencies, SMBs with a sales pipeline, and organisations with invite-only users across labels or teams. MFA complements roles; it does not replace them.
Go deeper
Is MFA the same as SSO?
No. MFA adds a second factor to the login you already use. Single sign-on (SSO) is a separate identity-provider flow. Pomio CRM’s documented control here is authenticator app 2FA on personal accounts.
Does MFA replace strong passwords?
No. MFA sits on top of password login. Users should still use unique passwords; Pomio CRM also supports self-reset password when someone needs a new one.
Can admins still control access after MFA?
Yes. Email invites, role permissions (own/team/organisation), and account block/restore remain available. MFA protects the login; roles and block/restore control what happens inside the tenant.