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Pomio CRM versus Freshsales
Freshsales (Freshworks CRM) is a competitively priced sales CRM. “Branded documents” is an add-on on all plans; audit logs sit in Enterprise. Pomio differentiates with white-label on the tenant CRM itself and a native scoreboard — not with “no document branding at Freshsales”.
Capability comparison
Fair labels: add-on or higher plan is not “no”.
| Capability | Pomio | Freshsales |
|---|---|---|
| White-label CRM app | Yes | Not standard / add-on |
| Isolation per client environment | Yes | No (one account) |
| Scoreboard / leaderboard | Yes | Partial |
| Roles own / team / tenant | Yes | Partial |
| Audit trail | Yes | Higher plan only |
| Invite + multifactor | Yes | Yes |
| Locations / sites | Yes | Partial |
| Shared sales pipeline | Yes | Yes |
| Sandbox | No | Higher plan only |
What we do not claim
- “Freshsales has no branding” (Branded documents add-on).
- “Freshsales has no audit” (Enterprise does).
- “Freshsales has no territories / no two-step verification”.
- Pomio Freddy AI / sequences / phone — not in Pomio’s claimed set.
Sources
Sources checked on 23 September 2026.
- https://www.freshworks.com/crm/pricing/
- https://crmsupport.freshworks.com/support/solutions/articles/50000002682-how-to-track-changes-using-audit-logs-
- https://crmsupport.freshworks.com/support/solutions/articles/50000003231-what-are-documents-how-to-enable-documents-
- https://support.freshworks.com/support/solutions/articles/50000001025-how-can-i-enable-disable-two-factor-authentication-
- https://dam.freshworks.com/m/4bf615e1eea87a7/original/Freshworks-Price-List.pdf